MISCELLANEOUS DOCUMENTS AND CUTTINGS
CQC and LINKs
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Response issued under the Freedom of Information Act 200 from the CQC
February 2013  ...   7 pages
Complaints Advocacy (ICAS)
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Commissioning Independent NHS Complaints Advocacy  -  DH/LGA regional Workshops:  FAQs
18 February 2013  ...   7 pages
The Press   -  News
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Read this - and prepare to fight for your NHS
The Daily Telegraph - 27 February 2012
By: Max Pemberton
NHS Complaints
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Driving improvement and learning from NHS complaints information
Letter signed by:  Ann Abraham, Health Service Ombudsman  .  Jeremy Taylor, CEO, National Voices  .  Malcolm Alexander, Chair, NALM   .  David Bennet, Chair, Monitor   .   Cynthia Bower, CEO, CQC   .   David Nicholson CBE, CEO, NHS   .   Una O'Brien, Permanent Secretary, Department of Health   Tim Straughan, CEO, NHS Information Centre
March 2011
Department of Health Dispute
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Letter to Malcolm Alexander, Chair, NALM from Malcolm Jones, Customer Service Centre, Department of Health
15 April 2009

Letter to Malcolm Alexander, Chair, NALM from Meredith Vivian, Department of Health
21 January 2009