Miscellaneous Documents and Cuttings
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CQC and LINKs
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Response issued under the Freedom of Information Act 200 from the CQC
February 2013 ... 7 pages
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Response issued under the Freedom of Information Act 200 from the CQC
February 2013 ... 7 pages
Complaints Advocacy (ICAS)
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Commissioning Independent NHS Complaints Advocacy - DH/LGA regional Workshops: FAQs
18 February 2013 ... 7 pages
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Commissioning Independent NHS Complaints Advocacy - DH/LGA regional Workshops: FAQs
18 February 2013 ... 7 pages
The Press - News
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Read this - and prepare to fight for your NHS
The Daily Telegraph - 27 February 2012
By: Max Pemberton
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Read this - and prepare to fight for your NHS
The Daily Telegraph - 27 February 2012
By: Max Pemberton
NHS Complaints
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Driving improvement and learning from NHS complaints information
Letter signed by: Ann Abraham, Health Service Ombudsman . Jeremy Taylor, CEO, National Voices . Malcolm Alexander, Chair, NALM . David Bennet, Chair, Monitor . Cynthia Bower, CEO, CQC . David Nicholson CBE, CEO, NHS . Una O'Brien, Permanent Secretary, Department of Health Tim Straughan, CEO, NHS Information Centre
March 2011
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Driving improvement and learning from NHS complaints information
Letter signed by: Ann Abraham, Health Service Ombudsman . Jeremy Taylor, CEO, National Voices . Malcolm Alexander, Chair, NALM . David Bennet, Chair, Monitor . Cynthia Bower, CEO, CQC . David Nicholson CBE, CEO, NHS . Una O'Brien, Permanent Secretary, Department of Health Tim Straughan, CEO, NHS Information Centre
March 2011
Department of Health Dispute
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Letter to Malcolm Alexander, Chair, NALM from Malcolm Jones, Customer Service Centre, Department of Health
15 April 2009
Letter to Malcolm Alexander, Chair, NALM from Meredith Vivian, Department of Health
21 January 2009
15 April 2009
Letter to Malcolm Alexander, Chair, NALM from Meredith Vivian, Department of Health
21 January 2009
Bid for Funding
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Letter to the Department of Health from Malcolm Alexander, Chair - and Ruth Marsden, Vice Chair
27 February 2008
27 February 2008
Draft Press Release re. the refusal of the Department Health to the Funding Application
15 April 2008
15 April 2008
Getting Ready for LINks - Department of Health Bulletin, No.8
December 2007 ... 7 pages
December 2007 ... 7 pages