HEALTHWATCH AND PUBLIC INVOLVEMENT ASSOCIATION
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NEWS ... MAY 2019
'ALL-SINGING AND ALL-DANCING' NHS APP SCRAPPED
May 2019  ...  1 page

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NHSX’s new Chief Executive has scrapped plans for an “all-singing and all-dancing” NHS App, despite the long-term plan saying the app would be the NHS’ digital “front door”.
PRIVATE FIRMS BANNED FROM 'LEAD PROVIDER' ROLE IN SPECIALISED MENTAL HEALTH SPHERE
30 May 2019 ... 2 pages

​National leaders have banned private firms from leading new models of care for specialised mental health – following criticism of their involvement.

​In a letter to all providers of specialised mental health, learning disability and autism services, NHS England states that only NHS organisations will be able to hold the contracts. Private providers are still expected to have involvement in projects, as they hold significant market share in these services.
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93 pages
EVALUATION OF BABYLON GP AT HAND
Report commissioned by NHS England​ 

Ipsos MORI was commissioned by NHS Hammersmith and Fulham Clinical Commissioning Group and NHS England in May 2018 to undertake an independent evaluation of  Babylon - GP at Hand .
 
-- this is a bit of a block buster, but if anyone wants it , go to:
https://www.hammersmithfulhamccg.nhs.uk/media/156123/Evaluation-of-Babylon-GP-at-Hand-Final-Report.pdf
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20 pages
THE COMMUNITY PHARMACY
A Guide for General Practitioners and Practice Staff  

This guide aims to support General Practitioners (GPs) and Community Pharmacists in developing more effective working relationships and in turn, improve primary care services for patients. It covers key areas such as funding arrangements for Pharmacies, the impact of prescribing policies and the range of clinical and administrative functions that Community Pharmacies currently provide.
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PROCEDURES FOR CLINICAL COMMISSIONING GROUPS TO APPLY FOR CONSTITUTION CHANGE, MERGER OR DISSOLUTION
18 pages
 
Policy and procedures to be followed by Clinical Commissioning Groups (CCGs) and NHS England in the circumstances of a CCG wishing to apply to make changes to its Constitution, or to dissolve, or for two or more CCGs wishing to apply to merge.
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​PATIENT SPECIFIC INFORMATION - Leaflet
Prepared by The Patients' Forum for the LAS in collaboration with the London Ambulance Service ...  4 pages

Patient Specific Information (PSI) is intended to help patients have conversations with their GPs or other healthcare specialists to design care plans that meet patients’ special or high level needs, should they require urgent or emergency care from the London Ambulance Service.
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​​Patients who feel they would benefit from Patient Specific Information, should make an appointment to see their GP or specialist Doctor, to draw up a Care Plan that provides details of their health condition or special treatment needs.

This information can then be transferred to London Ambulance Service front-line clinical staff via the Co-ordinate My Care App, to enable them to give patients the right emergency or urgent care first time.
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38 pages
PUBLIC ENGAGEMENT STRATEGIES AND EVALUATION
38 pages
In the following report, Hanover Research surveys current research and practices in the evaluation of higher education public engagement strategies and initiatives. The first section provides an overview of public engagement in higher education before presenting some of the challenges to measurement and evaluation. The following section analyses various evaluation practices, concentrating on key performance indicators, methodologies, and bench-marking tools. The final section examines public engagement evaluation and strategy at five institutions in the United Kingdom and the United States.  
PRIMARY CARE NETWORKS:  FREQUENTLY ASKED QUESTIONS
10 pages
A number of frequently asked questions about Primary Care Networks that have come through various engagement sessions. If your question is not listed below, you can send this to the Primary Care Network national team who will share a response [email protected] 
  MY OF NHS EXPERTS BROUGHT IN TO CARE HOMES TO TACKLE OVER-MEDICATION
An army of experts has been recruited by NHS England as part of a package of measures to improve older people’s health and care in the NHS Long Term Plan and to help prevent care home residents being given too many medicines.  Care home residents are prescribed an average of seven medicines a day, with many taking 10 or more, costing the NHS an estimated £250 million each year, with charities voicing fears that a generation of older people is being subjected to a ‘chemical cosh’.

The NHS is putting in place medical and clinical experts, including 200 new clinical pharmacists and pharmacy technicians, who will support care home residents to improve quality of life, cut hospital stays and reduce over-medication.  They are working as part of a £20 million programme to reduce unnecessary medication of patients and make sure they are getting the right treatment that is being rolled out across the country.

The additional staff are being brought in alongside the national roll-out of a programme in the NHS Long Term Plan – and already in place in 14 parts of the country – giving everyone living in a care home improved GP support and more visits from specialists like dieticians and clinical pharmacists.

Around 400,000 people live in England’s 17,000 nursing and residential care homes with one in seven residents aged 85 or over.  Elderly residents, in particular, often have one or more long-term health conditions – for example dementia, high blood pressure, diabetes and heart disease.  They spend around two million days in hospital each year and account for about 250,000 emergency hospital admissions.

Some 35%-40% of these admissions are thought to be avoidable through action such as tackling over medication. The new programme will also help to reduce the number of visits to A&E caused by older patients’ medicine use – studies suggest one in 10 older people’s admissions to hospital is linked to their medicine intake, with the majority of these thought to be avoidable with better care and support.
GP AT HAND - KEY REPORTS STILL DELAYED
GP leaders have called for the publication of two key reports on GP at Hand - branding delays to an impact assessment and the lack of an up-to-date CQC rating for the service 'irresponsible'.
 
- Last month, a report evaluating the impact of Babylon GP at Hand on patients, the primary care workforce and the wider healthcare system - conducted by market research firm Ipsos Mori - had been delayed.
 
- Pressure is also growing on the CQC to publish the findings from its latest GP at Hand inspection, which took place in January.
 
Despite the reports not yet being published, GP at Hand - which has a patient list size of almost 50,000 - has been granted permission to expand to Birmingham.
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PCN FAQ
Primary Care Networks, FAQs ...   1 pages
 
https://www.england.nhs.uk/wp-content/uploads/2019/04/pcn-faqs-000429.pdf
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44 pages
PCNs - DESs (Directed Enhanced Services)

Network Contract -  Directed Enhanced Service [DES]  Contract specification 2019/20 Superseded
 
4.4.4 Patient engagement

 

a)  GP member practices within the PCN [Primary Care Network]  will have requirements relating to patient engagement under their primary medical services contracts. The PCN will therefore be expected to reflect those requirements by engaging, liaising and communicating with their collective registered population in the most appropriate way, informing and/or involving them in developing new services and changes related to service delivery. This includes engaging with a range of communities, including ‘seldom heard’ groups.
 
b)    The PCN will be required to provide reasonable support and assistance to the commissioner in the performance of its duties to engage patients in the provision of and/or reconfiguration of services where applicable to the registered population.
 
https://www.england.nhs.uk/wp-content/uploads/2019/03/network-contract-des-specification-2019-20.pdf

 
-- see contents for:  Clinical Pharmacists ...  Social Prescribing link workers  ...  extended hours access, etc and Financial remuneration to Practices for take-up of each of these.
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  • WELCOME
    • Membership
    • The Steering Group
    • Join the Steering Group
    • ORGANISATIONS WE SUPPORT
    • Certificate of Incorporation
    • HAPIA - Objects of Association
    • Health Campaigning
    • GDPR 2018 >
      • GDPR Consent Form
  • NEWS 2025
    • Archived News >
      • 2023 / 2024
      • 2022
      • 2021
      • 2020
      • 2019 >
        • November - December 2019
        • October 2019
        • September 2019
        • August 2019
        • July 2019
        • June 2019
        • May 2019
        • April 2019
        • March 2019
        • January - February 2019
      • 2018 >
        • November / December 2018
        • October 2018
        • September 2018
        • August 2018
        • June / July 2018
        • March / April / May 2018
        • January / February 2018
      • 2017 >
        • December 2017
        • November 2017
        • October 2017
        • September 2017
        • July / August 2017
        • May / June 2017
        • March / April 2017
        • February 2017
        • January 2017
      • 2016 >
        • December 2016
        • November 2016
        • October 2016
        • August / September 2016
        • July 2016
        • June 2016
        • April / May 2016
        • February / March 2016
        • January 2016
      • 2015 >
        • December 2015
        • November 2015
        • October 2015
        • August / September 2015
        • June 2015
        • May 2015
        • February 2015
        • January 2015
      • 2014 >
        • December 2014
        • November 2014
        • October 2014
        • August 2014
        • July 2014
        • June 2014
        • May 2014
        • April 2014
        • March 2014
        • February 2014
        • January 2014
      • 2013
  • MINI BULLETINS
    • MINI BULLETINS - 2023
  • CONFERENCES / AGM
    • AGMs
    • 2015 - AGM >
      • AGM Photo Gallery
    • 2014 >
      • Conference: Photo Gallery
    • 2013
  • Annual Reports
  • PUBLICATIONS
    • PLACES OF SAFETY - FOI
  • DOCUMENTS
    • Duties of Local Authorities
    • ENTER + VIEW /STATUTORY DUTIES
    • Equality, Inclusion and Diversity
    • Healthwatch Development Network
    • Healthwatch Legislation
    • Major Policy Documents
    • Patient Led Inspections
    • PPI Groups - Papers
    • Quality Accounts
    • Revalidation of Doctors
    • Social Science & Medicine Publications
    • Strengthening Accountability - DH